At TheraEx Staffing Services, we are committed to protecting the privacy and security of your personal information while providing you with a useful and enjoyable web experience. This Privacy Notice outlines TheraEx’s policies and practices relating to its collection and use of Information (defined below) through our website theraexstaffing.com.
We want to assure you that your privacy is a top priority at TheraEx Staffing Services. While we may collect certain information from you as outlined in this Privacy Notice, we are committed to keeping your information safe and secure.
We will not disclose any of the information you provide to us through our website without your explicit authorization, except in circumstances where it is necessary to deliver a service or product that you have requested, for legitimate business purposes, or as outlined in this Privacy Notice.
We are always committed to giving you the opportunity to access and correct any of your personal information as required by applicable laws. If at any point you wish to update or delete your information, please contact us and we will be happy to assist you.
Except if you inform us otherwise, we may use your information to contact you via email, text message, phone, or other means, regarding our services or changes to this Privacy Notice. We value your trust and strive to keep you informed about our services and any updates to our privacy practices.
What Categories of Personal Information We Collect
TheraEx Staffing Services provides multiple areas on our website where we may ask for or allow you to provide your personal information. We collect various categories of personal information from you, which we refer to as “Information”. These categories include:
- Contact information – including your name, address, phone number, and email address. We may also gather contact details for your dependents, beneficiaries, or emergency contacts, as required.
- Employment and Demographic Information – This may include your employment history, educational qualifications, and identification numbers such as social security, driver’s license, state ID, or passport numbers. Additionally, we may collect demographic data, such as age, ethnicity, religion, and related information.
If you are an employee or applicant, we provide secure application portals for you to submit additional information related to employment opportunities. This may include necessary documentation and credentialing information, such as drug screen results, background checks, and employment eligibility information. We understand that providing health and medical information is sensitive and personal. However, such information may be required for us to provide necessary services. We guarantee the confidentiality and security of all the information provided to us by our employees and applicants.
- Financial Information – such as bank account numbers, for payment purposes. This information may be collected from our employees or other individuals, such as vendors and independent contractors.
- Communications – If you have registered a profile on our applicant tracking platform, Kamana, please note that we may collect and store the contents of any written communications exchanged between you and TheraEx.
- Advertising Information – TheraEx Staffing Services utilizes the information you provide to us to gain insights into your preferences and abilities. This allows us to tailor your user experience and improve it to better suit your needs.
How We Use Your Information
We use your personal information for a variety of purposes, including:
- Providing staffing and recruiting services to employers and job seekers.
- Communicating with you about job opportunities, interviews, and other related matters.
- Improving our website and services.
- Complying with legal and regulatory requirements.
We may also use your information for other purposes that are disclosed to you at the time of collection or that are reasonably necessary for our business operations.
How We Share Your Information
TheraEx Staffing Services takes your privacy seriously and shares your personal information only under specific conditions. Here’s how we handle your data:
- With Employers: In alignment with our commitment to your privacy, we only share your details with potential or current employers when you explicitly consent to it as part of the job application process. This sharing is essential to provide our core staffing and recruiting services, which include submitting your resume, contact information, and relevant work history to our client facilities for job opportunities you have applied for. We ensure that your information is shared solely for the purposes of your potential employment and is not used or disclosed for any other purposes without your further consent.
- Service Providers: We work with various service providers who assist in operating our business, including IT support, website hosting, and data analytics. These partners are obligated to protect the confidentiality of your information and are not permitted to use it for any other purpose.
- Legal Requirements: We may disclose your information to government authorities or third parties if required by law or if necessary to protect the rights, property, or safety of TheraEx, our clients, or others. This includes complying with legal processes such as subpoenas or court orders.
- Marketing Restrictions: TheraEx Staffing Services does not sell or share your mobile data or any other personal information with third parties for marketing purposes. We are committed to maintaining the trust you place in us and to ensuring that your personal information is used strictly for authorized and intended purposes, in accordance with your expectations and our privacy policies. We respect your privacy rights and will not engage in the commercial sale of your personal data to marketing agencies or other external entities.
We ensure that any sharing of your personal information is done with your security in mind and in accordance with applicable laws and our privacy practices.
Your Rights and Choices
You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your information. You may also opt out of certain types of communications from us. To exercise these rights, please contact us using the contact information provided below.
Data Security
Ensuring the security of your Information is of utmost importance to us. We take extensive measures to secure the transmission of your Information from your device to our secure servers, and we also have stringent offline security protocols in place to limit access to authorized personnel only. Despite our best efforts, no transmission of data over the Internet can be guaranteed to be completely secure, and we cannot be held responsible if a third party illegally accesses your Information. Although we have implemented robust security measures, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Our policy is not applicable to anything that is inherent in the operation of the Internet and beyond our control, and we will not apply it in any manner that violates applicable law or government regulation.
Obtaining Your Consent
If you use our website, you are consenting to TheraEx’s collection of information about you as an anonymous user to calculate aggregate site statistics. Upon registration on any TheraEx site, you are authorizing us to use the information you provide to personalize your user experience. Additionally, you are authorizing TheraEx to use your anonymized demographic information to calculate aggregate customer data.
By registering as a member, you are giving TheraEx and its agents permission to send you emails related to the services we offer. During the registration process, you will be explicitly asked if you wish to receive SMS messages from us. You will have the option to provide your mobile phone number and consent to receiving SMS messages for updates, promotions, and other service-related communications.
To ensure clarity, our website includes a clear opt-in checkbox for SMS messaging consent. By checking this box and providing your mobile number, you are consenting to receive SMS messages from TheraEx. Additionally, every SMS message we send includes an option for you to opt-out of future messages by replying with ‘STOP’
Changes to This Privacy Notice
We may update this privacy notice from time to time to reflect changes in our business practices or legal requirements. We will post the updated notice on our website and indicate the date of the last update.
Contact Us
If you have any questions or concerns about this privacy notice or our privacy practices, please contact us at:
TheraEx Staffing Services
1320 Willow Pass Road, 6th Floor
Concord, CA 94520
Email: [email protected]
Phone: 866-440-2445